Quality NDIS Care and Disability

Support Services

Your well-being, independence and quality of life are our highest priority. Discover personalized NDIS support delivered with genuine care, respect and compassion.

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WED................ 9:00 AM – 5:00 PM

THU................. 9:00 AM – 5:00 PM

FRI................... 9:00 AM – 5:00 PM

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Top Patient Facilities Tailored to Your Needs

Discover the future of healthcare with our advanced facilities, equipped with the latest technology to deliver the highest quality treatment. Here, innovation and expertise come together to offer a comfortable and effective journey towards your best health.

Comprehensive Specialties
Qualified, caring and reliable staff
A trusted provider focused on your wellbeing

Book A Consultation Today

50+ New Participants Supported This Year

50+

Qualified Support Staff

45K

Hours of Care Delivered

50+

Positive Client Reviews

Begin Your Journey With Optcare

Explore Our Range of NDIS Services

High Physical Support

Specialised assistance for individuals with significant mobility or health needs, providing 24/7 care, tailored routines and professional support for complex conditions.

Supported Independent Living (SIL)

Safe, comfortable and fully supported living options that promote independence, personal choice and everyday life skills within a shared or individual home environment.

Community Participation

Support to stay socially engaged and active through recreational, educational and community-based activities designed to build confidence and connection.

Support Coordination

Guidance to help you understand your plan, access the right supports and coordinate services so you can make the most of your NDIS funding.

Specialist Disability Accommodation (SDA)

Purpose-built, accessible housing designed for people with extreme functional needs, ensuring safety, comfort and independence.

In-Home Personal Care

Daily living support including hygiene, grooming, meal preparation and household tasks, delivered with dignity and respect.

Community Nursing

Professional in-home healthcare, including medication management, wound care and health monitoring by qualified nurses.

Domestic and Home Assistance

Practical support with cleaning, cooking and home organisation to maintain a safe, comfortable and well-managed living environment

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25+

Years Experience in Disability & Community Care

Meet Paula Grasby - Founder & CEO at Optcare

Paula Grasby, Founder and Director of Optcare, is recognised nationally for her dedication to creating inclusive, person-centred environments. In 2025, she received the Enablement Award for being The Most Outstanding Leader in Creating Inclusive Environments in Australia, honoured under the category of Excellence in Creating Inclusive Environments. Paula’s leadership is grounded in compassion, dignity and a genuine belief that every person deserves to feel valued and supported.

For more than 20 years, Paula has worked across disability support and community services. Her experience as a support worker, youth worker, teacher and trainer shaped her mission to ensure people are seen, heard and truly understood. “I created Optcare to be the change I wanted to see, where care is personal, people come first and every voice matters..

Meet Our Expert Team

Manpreet Kaur

Team Leader

Kelvin Githaiga

Team Leader

Jane

Team Leader

Grace

Team Leader

Participant Experiences, Inspiring Stories and Real Outcomes

Life-Changing Support

I’m incredibly grateful for the care and understanding I’ve received from Optcare. Their support workers go above and beyond, and I truly feel seen, heard and supported every step of the way. I’d recommend them to anyone wanting genuine, reliable NDIS support.

How It Works

It’s well-known that finding the right NDIS support is easier when the process is simple, clear and guided with care

Book a Consultation

Choose a time that suits you and speak with our friendly team about your needs and goals.

Personal Assessment

We take the time to understand your situation and ensure the right supports are identified.

Create Your Support Plan

We design a personalised care plan that aligns with your NDIS funding and daily needs.

Start Receiving Support

Our team begins providing the services you’ve chosen, ensuring you feel supported from day one.

MON................ 9:00 AM – 5:00 PM

TUE.................. 9:00 AM – 5:00 PM

WED................ 9:00 AM – 5:00 PM

THU................. 9:00 AM – 5:00 PM

FRI................... 9:00 AM – 5:00 PM

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30+

Years of Medical Experience

Meet Dr. Dallas Grasby

Dr. Dallas Grasby is dedicated to leading Optcare with clinical excellence, compassion and innovation. With more than 30 years of experience, he brings deep medical expertise and a strong commitment to improving the lives of people with disabilities. Dr. Grasby is a registered medical practitioner with a Bachelor of Medicine and Bachelor of Surgery (MBBS), a PhD in Neuroscience and specialist training in genomic medicine with the Royal College of Pathologists.

As Medical Director, Dr. Grasby leads the following;

Clinical Governance: Overseeing evidence-based and safe clinical practice.
Medical Oversight: Providing expert guidance for complex health conditions.
Training and Development: Supporting staff with up-to-date professional education.
Client Advocacy: Championing the health and wellbeing of NDIS participants.
Innovation in Care: Exploring advancements in medical science to continually enhance service quality

About Expertise

Medical Governance and Clinical Oversight
Complex Neurological and Mental Health Support
Genomic Medicine and Research Leadership
Evidence-Based Practice Management
Ethical Standards and Participant Advocacy
Advanced Strategies for High-Needs Care

Frequently Asked Questions

Find quick answers to the most common questions about our NDIS services, support options and how to get started with Optcare.

How do I start receiving support with Optcare?

Our team will guide you through a simple onboarding process. Just contact us to arrange an initial consultation, and we’ll help you understand the steps and supports available to you.

What NDIS services do you provide?

We offer a wide range of supports including High Physical Support, Supported Independent Living (SIL), Community Participation, Support Coordination, Community Nursing, SDA assistance and personal care.

Do I need an approved NDIS plan to work with Optcare?

Yes, you will need an active NDIS plan. If you’re unsure about your eligibility or funding categories, we’re here to help clarify and guide you through the process.

How do I book or change an appointment?

You can book, reschedule or update an appointment by contacting our team directly. We offer flexible options to ensure your support fits comfortably into your routine.

Can I change my support workers?

Absolutely. We prioritise your comfort and connection. If you’d like to request a change, simply let us know and we’ll match you with a more suitable support worker.